We knew it would happen eventually. They are taking away that which Facebook business page owners have been taking for granted for years. For some marketers it will require no change in execution but a great deal of change in expectation. For others, it will be a crushing blow of the uncontrollable loss of their singular or at least most effective marketing presence.
I received this email recently and was taken by its overall content and design. It is an email from The Fountain Bistro & Drive-Thru in Bellingham (a favorite night time haunt for the wife and me). It has most everything I’d want in an email newsletter so I thought it’d be worthwhile to dissect it step-by-step for you.
Believe it or not, as a small business, you have some advantages over large businesses. For instance, you are nimbler, not needing to hold a dozen meetings to add to your inventory or adjust your marketing messaging. You’re closer to your market. Heck, you probably are part of your market.
Yet, you may not be taking advantage of opportunities that come from being “small.” You can provide customer service in your business that is more useful and intelligent than what a larger business could even hope for. Consider the most obvious, post-sale followup.