Would you know if your customers were being ignored?

How many of you would be comfortable leaving your store unattended while you were out making deliveries? No one? Hmmm… interesting, because that’s pretty much the equivalent of what so many companies are doing right now.

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Whatcom Marketing Eliminates Social Media Barriers for Small Businesses

Whatcom Marketing has launched a number of social media management services that enable small business owners to enjoy the benefits of a solid social media strategy without the significant time investment and risk of embarrassing themselves by working without a plan or strategy.

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Fear of Social Media

I’ve been called all types of nasty names and accused of all sorts of malfeasance, of course, wrongfully so. Yet I continue to engage people on blogs, in forums and on social media sites who are being very critical of brands I represent. Is there something wrong with me or is there a method to this madness?

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